Appointments on WhatsApp. Made Saral.
Saral AI books, reschedules and cancels appointments on WhatsApp, and hands over to your staff whenever a human touch is needed.
The phone rings. The front desk can’t keep up.
Every missed call is a patient who may book somewhere else.
Overloaded front desk
The same questions, all day, on the phone.
Missed calls
A missed call can be a lost appointment.
No-shows
Without reminders, patients forget.
After-hours questions
Messages sit unanswered until morning.
Scheduling errors
Manual booking leads to mistakes.
From a message to a booked slot.
Four steps. The patient never leaves WhatsApp.
Patient messages
A patient writes on WhatsApp, in text or as a voice note.
Saral AI understands
It works out what they need: a new booking, a change, a cancellation or a question.
Slot is booked
It checks your availability and offers slots that are actually open.
Patient is confirmed
The confirmation arrives on WhatsApp, with the details the patient needs.
Everything the front desk repeats, handled.
Six things patients ask for most, in one chat.
Booking
Patients ask in their own words. Saral AI finds the doctor and an open slot, then confirms.
Patient writes “Can I schedule a consultation with Dr. Sharma tomorrow evening?”
What happens: A slot is held and a confirmation is sent on WhatsApp.
Upcoming appointments
Patients check their next visit without calling the front desk.
Patient writes “Do I have any appointments scheduled this week?”
What happens: Saral AI finds the patient’s appointment and replies with the time and clinic details.
Rescheduling and cancellation
Changes happen in the chat. A cancelled slot is released for someone else.
Patient writes “I can’t make it tomorrow at 5:30 PM. Can I move to Friday morning?”
What happens: The old slot is released and the new one is confirmed on WhatsApp.
FAQs and handoff
Clinic hours, doctor timings, visit guidelines. Anything beyond that goes to your staff.
Patient writes “My child has a specific allergic rash, should we see Dr. Joshi today?”
What happens: Saral AI doesn’t answer clinical questions. It alerts the front desk for a human follow-up.
Voice notes
Patients can send a voice note, including in Hindi or Hinglish.
Patient sends 🎤 Voice note (0:08): “Dr. Sharma se kal milna tha, appointment book kar do.”
What happens: The note is transcribed and the booking flow runs.
Reminders
Appointment reminders and follow-ups go out on WhatsApp.
Saral AI sends “Reminder: Dr. Sharma, tomorrow at 5:30 PM.”
What happens: The patient is reminded on WhatsApp, where they already are.
Try a conversation.
Pick a scenario, then tap the patient’s message to send it.
Demo Clinic
AI assistant
Scripted demo with sample data. Nothing you do here is sent anywhere.
A human, whenever it matters.
When a chat needs a person, it moves to your staff with the conversation attached.
Saral AI hands over when
- the patient asks for a person
- it isn’t sure of the answer
- the question is clinical
- emergency words appear
Saral AIYour staff
A clear view for your team.
Appointments and handed-over chats in one place.
| Time | Patient | Doctor | Status |
|---|---|---|---|
| 09:30 | Patient A | Dr. Sharma | Confirmed |
| 10:15 | Patient B | Dr. Joshi | Confirmed |
| 11:00 | Patient C | Dr. Sharma | Rescheduled |
| 11:45 | Patient D | Dr. Joshi | Cancelled |
Built for sensitive conversations.
Healthcare is private. The platform is designed around that.
Tenant isolation
Each clinic’s data is kept separate from every other clinic’s.
Role-based access
Staff, doctors and automations get only the access their role needs.
Verified webhooks
Incoming WhatsApp messages are checked with HMAC signatures before anything runs.
Audit logs
Every booking, change and handoff is logged with a time and a reference.
No patient data on this website
This marketing site doesn’t collect patient information. The chat demo is scripted and runs in your browser.
Built for healthcare front desks.
Wherever patients book by phone today.
Clinics
Patient support and booking, without the phone queue.
Learn more: ClinicsHospitals
Appointment workflows across departments and doctors.
Learn more: HospitalsIVF centres
Smart intake before the first visit.
Learn more: IVF centresDiagnostic labs
Scheduling for tests and visits.
Learn more: Diagnostic labs
Questions, answered.
Short answers to what clinics ask first.
A WhatsApp AI assistant for clinics and hospitals. It books, reschedules and cancels appointments, answers routine questions, and hands over to your staff when a human is needed.
Make scheduling simple.
See Saral AI on your clinic’s workflow, or start a chat with us now.